Incidon is a simple and powerful Information Technology service management (ITSM) solution that enables information technology support teams to track and accelerate support processes to solve day to day issues in a simple and flexible fashion. Incidon combines the power and scalability of oracle database with basic ITSM principles to establish a benchmark of quality in information technology service management. Incidon is a complete end to end solution for every Information technology departments and will dramatically improve the efficiency of the support services and productivity of the support groups. Simplify your IT support process with Incidon ITSM. Incidon is a subscription based cloud solution and we provide superior support with a purpose of 100% satisfaction of our customers.
We provide training as part of the subscription of the product